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JOY HOME PLT

Privacy Policy

Terms & ConditionsPrivacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information such as your name, email address, mobile number, and other contact details when you interact with our services.

2.2 Technical Data

We may collect information about your device including IP address, browser type, and operating system.

2.3 Usage Data

We collect data on how you use our services to improve functionality and user experience.

3. How We Use Your Information

  • To provide and improve our services
  • To communicate updates and promotions
  • To ensure security and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure.

5. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations.

6. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted partners under confidentiality agreements.

7. Your Rights

You may request access, update, or deletion of your personal data by contacting us.

8. Changes to This Policy

We may update this policy from time to time. Continued use of our services indicates acceptance.

9. Refund Policy

  • All sales are final
  • No refunds for partial use
  • No refunds for unused services
  • Users must cancel before renewal

Joy Home PLT

202604001109 (LLP0046340-LGN)

© 2026 Joy Home PLT.

4 Lorong Singgora
10150 Georgetown Penang
+60 11-6258 2686
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